Gold Bet Terms & Conditions — Full Details in English

Gold Bet is an online gaming and lottery platform based in Bangladesh. These terms and conditions constitute a legal agreement between Gold Bet and its members. By using the goldbet-taka.com website or mobile app, you are fully accepting these terms and conditions.

Gold Bet's Terms & Conditions have been written in English to ensure every member in Bangladesh can easily understand them. However, Gold Bet reserves the right to update these terms at any time. Members will be notified of any changes via email or through the platform.

Gold Bet's Privacy Policy and Responsible Gaming Policy apply alongside these Terms & Conditions. Together, these three documents form the complete agreement between Gold Bet and its members.

To open a valid account with Gold Bet, the following conditions must be met:

• You must be 18 years of age or older at the time of registration.
• Each person may register only one account — having multiple accounts is strictly prohibited.
• The name, address, phone number, and email provided at registration must be accurate and truthful.
• Gold Bet may request additional documents at any time for identity verification purposes.
• Providing false information during registration may result in account closure and balance forfeiture.
• Keeping account login credentials confidential is entirely the member's responsibility.

Gold Bet strictly prohibits anyone under 18 from opening an account. To verify age, Gold Bet may take the following steps:

• Requesting a copy of your National ID (NID) or passport.
• Requesting a selfie or live verification.
• Withdrawals will be placed on hold until verification is complete.
• Suspending or permanently closing accounts that appear suspicious.

The verification process typically takes 24 to 48 hours to complete. During this time, some features of your account may be temporarily limited.

Gold Bet supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. Full payment terms and conditions are detailed below:

• Deposits must be made only from a payment account registered in your own name.
• Payments made in a third party's name are not accepted and such transactions will be cancelled.
• Withdrawal requests are typically processed within 1 to 3 business days.
• Account verification must be completed before any withdrawal can be processed.
• Gold Bet reserves the right to request additional verification for any suspicious transactions.
• Minimum and maximum deposit and withdrawal limits are available on the payments page.
• If money laundering or illegal financial activity is suspected, the account will be placed under investigation.

Gold Bet's bonus and promotion offers are designed to make your gaming experience more enjoyable. However, each bonus comes with specific terms and conditions that must be followed.

• The welcome bonus is for new members only and can be claimed once, on your first deposit.
• Bonus wagering requirements are generally 20 to 40 times the bonus amount.
• Winnings made with bonus funds cannot be withdrawn before the wagering requirements are met.
• Bonus offers are typically valid for 7 to 30 days — any unused bonus will expire at the end of this period.
• Separate terms also apply to free spin and cashback offers.
• Multiple bonus claims from the same household or IP address are not permitted.
• Gold Bet reserves the right to modify or cancel any bonus offer at any time.

Specific rules apply to all betting and gaming activity on Gold Bet, and these Terms & Conditions are equally applicable across all game categories.

• Once a bet is confirmed, it generally cannot be cancelled.
• If a game is interrupted due to a technical issue, Gold Bet will resolve the matter in accordance with its official policy.
• In live games, the dealer's decision is final — appeals will not be accepted unless there is evidence of a technical error.
• All games use certified RNG (Random Number Generator) technology.
• If you suspect any irregularity in a game result, contact support — action will be taken following an investigation.
• Match fixing or the use of insider information in Sports Betting is strictly prohibited.

All games on Gold Bet are licensed from internationally certified gaming software providers. Game outcomes are determined without any human intervention.

The following activities are strictly prohibited on the Gold Bet platform and may result in permanent account closure:

• Creating multiple accounts or claiming bonuses across more than one account.
• Using bots, scripts, or automated software to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to gain unauthorized access to another member's account.
• Exploiting bugs or technical errors in the game system to gain an unfair advantage.
• Harassing or threatening other members.
• Filing a chargeback or refund claim based on false information.

If any of the above prohibited activities are detected, Gold Bet will immediately suspend the account, forfeit all balances, and take legal action if necessary.

Gold Bet places the highest priority on responsible gaming. We believe gaming should be a form of entertainment — not a source of addiction. To support this, Gold Bet offers the following tools:

• Set daily, weekly, and monthly deposit limits.
• Option to activate self-exclusion for a set period of time.
• Set time limits for your gaming sessions.
• Reality Check — displays your gaming time and spending at regular intervals.
• Referrals to professional support for problem gamblers.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. Gold Bet is always here to help.

Gold Bet takes the security of your personal data very seriously. Our platform uses 256-bit SSL encryption to keep all information protected.

• Gold Bet never sells your personal information to third parties.
• Only the information necessary for payment processing is shared.
• Information may be disclosed to the relevant authorities when required by law.
• You can request to update or delete your information at any time.
• Full details on the use of cookies and tracking technologies are provided in our Privacy Policy.

To learn about our full data protection policy, visit our Privacy Policy Please read the page.

Gold Bet may temporarily or permanently close an account in the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If there is suspicion of fraud or deceptive activity.
• Failure to pass age verification or proven submission of a false age.
• Extended account inactivity (generally 12 months).
• If the member requests account closure themselves.
• If Gold Bet needs to suspend or modify its services.

Before closing an account, Gold Bet will notify the member where possible and allow them to withdraw any valid balance. However, if the closure is due to a rule violation, the balance may be forfeited.

To close your account, email support@goldbet-taka.com or let us know via Live Chat. Your request will be processed within 48 hours of receipt.

Gold Bet is committed to delivering the highest standard of service. However, Gold Bet's liability is limited in the following circumstances:

• For games or bets lost due to an internet disconnection.
• Payment delays caused by third-party technical issues.
• Service disruptions caused by natural disasters or unforeseen circumstances.
• For any account loss resulting from the member's own negligence.
• Indirect or consequential losses arising from gaming activity.

Gold Bet is committed to resolving every issue fairly. If you experience any problem, please contact our support team — we'll do our best to assist you as quickly as possible.

Gold Bet reserves the right to update these Terms & Conditions at any time. When changes are made:

• Members will be notified by email in advance of any significant changes.
• Updated terms take effect 7 days after publication.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If a member does not accept the updated terms, they may choose to close their account.

If you have any questions or feedback regarding these terms and conditions, please get in touch with us: